Pros

  • โ€ขSuitable for educational purposes as it was purchased for university classes and was weleceived.
  • โ€ขFeatures such as the fingerprint reader are appreciated as they are not common in home laptops.
  • โ€ขThe overall appearance and size are appealing and enhance satisfaction for some users.
  • โ€ขThe laptop is described as an excellent piece of equipment by a few users.

Cons

  • โ€ขMisleading product information led to confusion and disappointment.
  • โ€ขIssues with Windows 11 S instead of Windows 11 Home were a problem, although upgradeable.
  • โ€ขDispute over the product being potentially used and concerns raised about a noP compliant battery.
  • โ€ขEncountered setup issues with HP support assistant and Windows 11, requiring significant time investment.
  • โ€ขDifficulties with USB ports, installation of updates, and warranty verification needed HP support.
  • โ€ขLaptop experienced serious issues like rebooting every 60 seconds and overheating after two months.
  • โ€ขHP did not assist with warranty due to modifications by the seller.

Bottom Line

The HP Essential Laptop offers some appealing features, such as adequate specifications for educational use, but potential buyers should exercise caution due to discrepancies in the sellerโ€™s product description and concerns regarding product modifications. The need for significant troubleshooting and warranty issues was a recurring problem, with some ultimately resolving matters through customer service. If these issues sound concerning, it might be worthwhile to consider purchasing directly from HP or a reputable seller to avoid similar problems.

Lowest at any Popular Retailer
$334.98 at amazon

Where to Buy

Prices last updated: August 1st 2025 7:51 pm
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